An integrated multicriteria decision-making methodology for outsourcing management

In this study, an outsourcer evaluation and management system is developed for a textile company by use of fuzzy goal programming (FGP). At first phase of the methodology, evaluation criteria for the outsourcers and the objectives of the company are determined. The existing outsourcers of the company are evaluated by PROMETHEE. At the second phase, the FGP model developed selects the most appropriate outsourcers suitable to be strategic partners with the company and simultaneously allocates the quantities to be ordered to them. In the end, the results achieved are compared with the current situation of the company. The results indicated that scientific methodology for outsourcer management system is very beneficial for the company.