Study of the relationship between job characteristics and human resources productivity at GuilanTejaratBank

ABSTRACT: The main purpose of the research is to examine the effect of job characteristics on human resources productivity atGuilanTejaratBank. In this study Variables of jobs characteristics including job variety, job identity, job significance, and job autonomy and job feedback have been studied as the independent variable and human resource productivity as the dependent variable. The main hypothesis of this study is as follow that there is a meaningful relationship between job characteristics and productivity of human resources.The statistical population of this research consisted of all employees working in the "Branches of Tejarat Bank" and also“administrator of Tejarat bank branches of Guilan" and they have at least Diploma grade. The number of considered population is 600 persons that 270 persons were selected as sample members. Related dataabout the research variables measurement by the questionnaire included 36 questions which were collected. Coefficient of Cronbachʹs alpha in order to determine questionnaire reliability was calculated 0.89 that indicates the suitability of used questionnaire. Primary and secondary hypotheses of research were examined using Pearson Correlation Coefficient and then using stepwise regression ofaffecting variables on the human resources productivity and their effect has been determined. The results showed that there is a significant relation between all aspects of job characteristics and human resource productivity.Also among these factors variables of variety and reflecting skill showed significant effect on variables. (Respectively % 21 and %12).Therefore it can be concluded that by improving dimensions of job characteristics, we can increase the productivity of employees.Because improving dimensions of job characteristics makes motivation by making job meaningful, making responsibility feeling and knowledge of performance results for person make motivation in him, job satisfaction of employees increased, makes function improved and finally increase the productivity.