DocumentCode
14598
Title
Service Role Performance as a Workgroup Phenomenon: Customer-Contact Employee Role Performance Effects on Service Productivity
Author
Michael K. Brady استاد مشاور , Michael D. Hartline استاد راهنما
University
Florida State University Electronic theses Fsu Browse
Grade
نامعلوم
Major
PhD )Marketing, Department of(
Number of pages
0
Publish Date
2004
Keyword
service productivity , group cohesion , role performance , inequity , Customer Orientation
Note
01
Language
انگليسي
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