DocumentCode
17707
Title
Examining the Employee-Customer Chain in the Fitness Industry
Author
Aubrey Kent استاد راهنما , Akihito Kamata استاد مشاور , Gershon Tenenbaum استاد مشاور
University
The Florid State University College of Education
Grade
نامعلوم
Major
PhD )Sport Management, Recreation Management, and Physical Education, Department of(
Number of pages
0
Publish Date
2003
Keyword
Balanced Scorecard , Organizational Behavior , sport management , Fitness Industry , In-Role Performance , Perceived Service Quality , Customer Satisfaction , Orgainzational Commitment , Self-efficacy , Sears Model , Customer Loyalty , Job Satisfaction
Note
01
Language
انگليسي
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