• DocumentCode
    2077
  • Title

    Managing Perceptions Through Process Visibility to Improve Online Customer Outcomes

  • Author

    Dennis F. Galletta استاد مشاور , Jacob G. Birnberg استاد مشاور , Brian S. Butler استاد راهنما

  • University
    university of pittsburgh
  • Grade
    دكتري
  • Major
    Doctor of Philosophy
  • Number of pages
    0
  • Publish Date
    2005
  • Keyword

    Customer Satisfaction , Process visibility , Electronic commerce , Human Computer Interaction , perceived justice

  • Note
    01
  • Language
    انگليسي