Human Resource Management excellence and its effect on business results in Large industrial organizations in Jordan

This study aimed at developing and testing a model for measuring Human Resource management excellence and its effect on business results. It contains the following six human Resource management excellence criteria (key areas that firms must perform well if firms Human Resource management is to excel): - human resources planning, Staffing, training development, performance appraisal rewards, Empowerment involvement, and finally the personnel satisfaction and wellbeing issue. The main theory of this model is established on the premise that business results with respect to financial and non financial results are achieved through a set of Human Resource management excellence criteria. Based on these constructs, measurement scale was created and applied in the large Jordanian industrial firms. Measurement results indicated that large industrial Jordanian firms have well defined systematic approaches for all examined criteria, with means of all variables obtained above average, and moderate deployment in all of the examined key areas, with outcome achievements ranges from 50%-80% of the firm’s target. The prior theory of this causal model is confirmed. All of the hypothesized causal relationships in the model are statistically significant. All human resource management criteria have a strong influence on business results.