العلاقة بين مهارة الاستماع لدى المدراء والرضا الوظيفي للمرووسين في موسسات الاعمال السعودية

This study aimed to investigate the employees' perception of the relationship of the listening skills and job satisfaction using a sample from the private organizations in Riyadh city. A survey was conducted on a study sample comprising the employee in private sector organizations, Riyadh, which total (427) employees. The study employed descriptive research and statistical analysis methodologies, including desk and field research to acquire data through the survey, which constituted the primary data source. The results showed: • That managers of the employee private sector have the four dimension of the dimensions of the listening skill as aggregated at a high level. • The analysis shows statistical differences among the attitudes of the subordinates about the evaluation of listening skill of managers due to demographic variables of subordinates: age and social status. • The employee private sector have the three dimensions of the job satisfaction as aggregated at a high level. • The analysis shows statistical differences among the attitudes of the subordinates about the evaluation of job satisfaction due to demographic variables of subordinates: nationality, age, and years of experience. • There is a positive relationship between listening skills and job satisfaction. • The most listening skills of manager’s impact on job satisfaction of subordinates are attention and concentration. The study recommended that it is important for the business organizations to provide the suitable environment for listening, it also recommended that it is important for the business organizations to raise awareness for social relationships among the employees and this will lead to the employees’ satisfaction. Keywords: Communication Skills, Listening Skills, Job Satisfaction, and Business Organizations in Saudi Arabia