اثر نظم تخطيط موارد الشركات في اداء سلسلة التوريد: درا رسه تطبيقية على شركات صناعة الادوية الاردنية

This study aimed to identify the impact of enterprise resource planning(ERP) systems (integration, materials management, production planning, system quality and control) on supply chain performance(response and cooperation, economic cost, consumer satisfaction & the relationship with suppliers) on the Jordanian pharmaceutical companies. The population of the study consisted of all users of ERP systems in the Jordanian pharmaceutical companies. Purposive sample was used to collect data from(180) ERP systems users. Data were analyzed using a number of statistical techniques including (frequencies, percentages, standard deviation, multiple regression, and principle factor analyses, Kruskal-Walls). The study revealed that the application of ERP systems level was high, and the supply chain performance level was high in the Jordanian pharmaceutical companies. Another significant result of this study indicated that the ERP systems represented by (integration, materials management, production planning, system quality, control) positively affects the supply chain performance represented by (response and cooperation, the economic cost, consumer satisfaction, relationship with suppliers). However, the study did not find any differences in the level of ERP systems application related to years of experience working on (ERP) systems. Keywords: Enterprise Resource Planning Systems, Supply chain Performance, Pharmaceutical Companies, Jordan.