الصمت التنظيمي وتاثيره في سلوك المواطنة التنظيمية دراسة تحليلية في المعهد التقني/ كوفة

The aim of the research is to explain the extent to which organizational silence has affected the three dimensions of silence (Acquiescent Silence, Defensive Silence, and ProSocial Silence) on the behaviour of organizational citizenship in its five dimensions ( altruism, courtesy, sportsmanship, consciousness of conscience and :civic virtue), and the Technical Institute / Kufa has been chosen An analytical study including the selection of the research sample, which consisted of a group of professionals in the Technical Institute / Kufa, which reached (101). The hypotheses were examined by a set of statistical methods and by relying on the SPSS program. The following are the most important findings of the research sample: the existence of a significant adverse effect relationship between the dimensions of organizational silence (silence of obedience, defensive silence and social silence) and the behaviour of organizational citizenship. an‎d to encourage employees and raise their morale, which has an impact on understanding organizational silence and increases the chances of acquaintance with colleagues and improve their skills in communication and communication in the organization concluded the research a number of recommendations, the most important, the need for senior management to open the way for employees to express their opinions and submit their proposals and their participation in decision-making with an open dialogue format because the study reached a weak support of the Deanship of the Institute to discuss the opinions and suggestions of its members was one of the variables, which has implications for the achievement of organizational silence.