اثر تكنولوجيا المعلومات على الاداء التنظيمي في الموسسات الحكومية العامة في الممكلة الاردنية الهاشمية

This study aimed to identify the impact of the use of information technology in terms of hardware and software, skill and experience, used communication devices and databases on organizational performance in government institutions participating in the King Abdullah II Award for Excellence in Government Performance and Transparency. Developed and distributed to the study sample, which consisted of 262 employees who work in Jordanian government institutions. The results showed that the institutions' use of modern technology in their work was moderate. The results also showed the existence of a statistically significant relationship at the significance level (0.05) between the dimensions of the independent variable with each other (information technology, hardware and software, skill and experience, used communication devices and databases) in a positive manner, and there is a relationship between the dimensions of the independent variable and organizational performance. The results also showed that the use of technology and its dimensions (hardware and software, skill and experience, used communication devices and databases) have an impact on the organizational performance of the participating institutions. The study recommended several recommendations, the most important of which is to focus on the capacity of efficiency offered by modern technology and to consolidate the idea of ​​using and activating it in all the work of the organization in order to improve its organizational performance. In addition to taking into account the importance of information technology as it achieves better performance for government institutions.