اثر جودة الخدمة التعليمية على رضا الطلبة في معاهد التعليم التقني دراسة تطبيقية في المعهد التقني/ السماوة

The current study looks forward to showing the satisfaction of the students of Technical Institute/AL-Samawa concerning the educational service quality advanced to them within its activities frame, when the students satisfaction has become an essential element of the educational quality components that must be taken into consideration to score students' needs and satisfy their requirements and expectations or what exceeds those expectations, as they are customers and long-term partners in educational process and a factor deep impact based upon continuous improvement of that process and in circumstances where quality has become an imperative necessity dictated by speedy changes and requirements of contemporary life, to achieve the aims of the study were to adopt a questionnaire included (28) items related variables of study, represented sample of the research students of the second stage and all disciplines at the Institute, including the sample (180), and according to the purpose of the study, one main