تقويم واقع جودة حياة العمل الداعمة لتطبيق ادارة الجودة الشاملة في الموسسات التعليمية دراسة ميدانية علي المدارس الثانوية الحكومية في مدينة اللاذقِية

This research evaluates the following four dimensions of the quality of working life: characteristics of the job, compensation, work relations, the material conditions of the work environment. The aim is to learn about their suitability to the requirements of Total Quality Management. This has been done through applying them on a sample of public secondary schools in Lattakia. The results indicated a gap or statistically significant differences in the dimensions of compensation and the material conditions of the work environment, and that both the characteristics of the job and work relations enjoy acceptance and satisfaction, according to the views of the study sample. The research presented a set of recommendations including: the need to pay attention to the policy of integrating employees, and career enrichment, as well as the restructuring of compensations system so that it becomes supportive of quality management. The research also recommends the need to strengthen relations of affection and cooperation and team spirit in the work environment and enhancing them, and the need for the constant development of workplace & equipment.