تقويم اداء مدرسي مرحلة التعليم الثانوي في ضوء معايير ادارة الجودة الشاملة دراسة ميدانية لاستقصاء آراء المديرين و الموجهين التربويين في مدينة اللاذقية

The research handles the evaluation of the performance of teachers of secondary education in the city of Latakia according to the criteria of total quality management from the perspective of supervisors and school directors in the following areas: planning and design of educational situations, classroom management and the relationship with the students, mastery of educational material and follow-up, use of modern techniques, student assessment, and the relationship with the local community. To achieve the objectives of the research, a questionnaire was designed consisting of (37) items covering the fields of research, and distributed to a sample of (41) educational supervisors, and (23) High School directors in the city of Lattakia. The study and analysis came up with following results: 1- The performance of the secondary school teachers is consistent in the areas of: (planning and design of educational situations, classroom management and the relationship with the students, mastery of the scientific material and its follow-up, student assessment, the relationship with the local community), significantly with total quality management standards. 2- The performance of secondary school teachers is consistent in the use of modern technologies in a limited way with total quality management standards. 3- There are no statistically significant differences between the average estimates of supervisors and school administrators in the level of performance of teachers of secondary education regarding the areas under study, and this shows consistency between supervisors and school administrators at the level of the actual performance of teachers of secondary education in the light of the criteria of Total Quality Management. The most important recommendations: 1- Teachers must pay attention to continuous improvement and constant development of performance through participation in professional development activities suitable for them, to ensure quality and distinction in the performance of the teaching profession. 2- Teachers must use modern equipment and techniques available, and apply modern teaching strategies such as cooperative education, distance education and computer-based education.