DURAN, Erol Çanakkale Onsekiz Mart Üniversitesi - Turizm İşletmeciliği ve Otelcilik Yüksekokulu, Turkey , GÜMÜŞ, Murat Çanakkale Onsekiz Mart Üniversitesi - Turizm İşletmeciliği ve Otelcilik Yüksekokulu, Turkey

EFFECTS OF TOURISM UNDERGRADUATE STUDENTS’ EMOTIONAL LABOR EXPERIENCES ON THEIR CAREER PREFERENCES

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The aim of this study is to explore the effect of internship based emotional interactions of tourism students on their career preferences through structural equation modeling. The importance of internship based emotional experience of students is that they realize whether tourism works match their emotional sense or not. Factors influencing effects of emotional labor experiences during the internship period on tourism students’ career preferences were examined using a model consisting six latent constructs and six path hypotheses. Within this context, findings from 163 student-respondents from Çanakkale Onsekiz Mart University, School of Tourism and Hotel Management were analyzed. Utilizing LISREL 8,54 structural equation analysis package, a confirmatory factor analysis and path analysis were performed successively on the collected data. Results indicated that the tourism students’ career preferences are likely to be strongly affected by their emotional labor experiences in tourism sector.

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Emotional Labor , Tourism Undergraduate Students , Internship , Structural Equation Modeling

dokuz eylul university the journal of graduate school of social sciences

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