Author/Authors
ÖRÜCÜ, Edip Balıkesir Üniversitesi - Bandırma İktisadi ve İdari Bilimler Fakültesi - İşletme Bölümü, Turkey , İZCİ, Çağrı Balıkesir Üniversitesi - Bandırma İktisadi ve İdari Bilimler Fakültesi - İşletme Bölümü, Turkey
Title Of Article
THE EFFECT OF EMOTIONAL INTELLIGENCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR FOR HOTEL EMPLOYEES
شماره ركورد
16879
Abstract
The aim of study is to determine the relationship between emotional intelligence and organi-zational citizenship and to investigate the effect of emotional intelligence on organizational citi-zenship behaviour for hotel employees. In this context, data set is used that collected from hotel employees which working in 4 and 5 star hotels in Balıkesir.The findings of the study revealed that there is a positive and significant relationship between organizational citizenship behaviour and emotinal intelligence of hotel employees and hotel employees emotional intelligence has an posi-tive effect on their organizational citizenship behaviour
From Page
31
NaturalLanguageKeyword
Emotional Intelligence , Organizational Citizenship Behaviour , Hotel Employees
JournalTitle
Erciyes University Journal Of Economics and Administrative Sciences
To Page
47
JournalTitle
Erciyes University Journal Of Economics and Administrative Sciences
Link To Document