STAKEHOLDER INFLUENCE IN DESTINATION BRAND IMAGE: A STUDY ON PAMUKKALE

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The existence of destinations in the global competitive environment depends on making themselves distinctive from their rivals, and this requires destination brand image to be powerful. Destination brand image gains strength from stakeholders which act in collaboration and form strategies together. In this study, it is aimed to analyze stakeholders roles in destination brand image by drawing on the case of Pamukkale destination. With the aim of getting comprehensive and detailed data, qualitative and quantitative methods are used together in the research pattern. Data is collected through a structured question form from tourists and local people and findings are analysed through SPSS program. Data is collected through interview with Denizli Municipality, Provincial Directorate of Culture and Tourism, Special Provincial Administration, Pamukkale University Faculty of Tourism, Pamukkale Governing Body and businesses operating in the province. In the light of the findings from the questionnaire survey and interviews, it is understood that more collaboration among stakeholders is needed in order for Pamukkale s destination brand image to be strengthened. While Pamukkale s natural structure and its distinctiveness are the most influential factors in reinforcing its brand image, price, transportation and infrastructure are the factors deteriorating the brand image at most.

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Destination Brand , Destination Brand Image , Tourism Stakeholders

Pamukkale University Journal Of Social Sciences Institute

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Pamukkale University Journal Of Social Sciences Institute