مرکز منطقه ای اطلاع رساني علوم و فناوري - THE EFFECT OF ORGANIZATIONAL JUSTICE ON EMPLOYEES’ MOTIVATION AND PERFORMANCE: A RESEARCH IN BANKING SECTOR

Abstract :

The organizational justice which has been used in management literature lately has started to be handled in dimensions of equal and fair distribution of business resources and gains which the company owns, respectful and courteous management procedures for employees and dissemination of interactional and communion management applications in all processes of a firm. In this sense, the relationship between performance and motivation and organizational justice perception of employees has come to the agenda, the organizational justice perception of employees are followed and tried to be enhanced. The purpose of this study is to contribute the efforts in regard to allow the effects/outcomes of organizational justice to be observable. With this purpose, it is intended to check the effects of organizational justice on employees motivation and performance. The reliability and validity dimensions of the scale were taken into consideration so as to be capable of obtaining reasonable results and making contribution to the related literature. Frequency tests and means were employed, and regression analysis was used to investigate the effect of organizational justice on employees’ motivation and performance. As a result of the investigation performed on 130 employees who are employed at the head office of a bank carrying on activity in the city of Ankara, it was confirmed that the organizational justice has positive effects on both employees motivation and their performance And as expected, employees motivation has positive and middle level effect on their performance in the subject organization.