Author/Authors :
SAĞLAM ARI, Güler Gazi Üniversitesi - Ticaret ve Turizm Eğitim Fakültesi - İşletme Eğitimi Bölümü, Turkey , TUNÇAY, Ayça Gazi Üniversitesi - Sosyal Bilimler Enstitüsü - Hastane İşletmeciliği Bilim Dalı, Turkey
Title Of Article :
YÖNETİCİYE DUYULAN GÜVEN VE TÜKENMİŞLİK ARASINDAKİ İLİŞKİLER: ANKARA’DAKİ DEVLET HASTANELERİNDE ÇALIŞAN İDARİ PERSONEL ÜZERİNDE BİR ARAŞTIRMA
Abstract :
The purpose of the research is to set forth the relations between official personels’ burnout and cognition and affect-based trust in immediate managers in hospital. Trust is examined as two variables; emotional and cognitive-based trust, and burnout is examined in three dimensions as emotional exhaustion, low personal accomplishment and depersonalization. The research data were obtained from 376 administrative personel working in 12 hospitals in Ankara. At the end of the research it is determined that the relation of affect-based trust in immediate managers, on emotional burnout is more than other dimensions of burnout.
NaturalLanguageKeyword :
Trust , burnout , manager , hospitals.
JournalTitle :
Journal Of Economics and Administrative Sciences, Ataturk University
