Author/Authors :
DİNÇER, Hasan Beykent Üniversitesi - Bankacılık ve Sigortacılık Programı, Turkey , GÖRENER, Ali Beykent Üniversitesi - Lojistik Yönetimi Programı, Turkey
Title Of Article :
PERFORMANCE EVALUATION USING AHP - VIKOR AND AHP - TOPSIS APPROACHES: THE CASE OF SERVICE SECTOR
Abstract :
In increasing competitive conditions, performance measurement and evaluation of enterprises gained big importance. In this study, weights of performance criteria of the public, privately and foreign-owned bank groups in Turkey were calculated with the help of analytical hierarchy process (AHP); and then, performance evaluation via VIKOR (Vise Kriterijumska Optimizacija I Kompromisno Resenje) and TOPSIS (Technique for Order Preference by Similarity to Ideal Solution) methods has been done.
NaturalLanguageKeyword :
AHP , VIKOR , TOPSIS , performance evaluation
JournalTitle :
Sigma Journal Of Engineering and Natural Sciences
