Agent-user etiquette

This paper describes the agent-user etiquette. The areas of personal agents and human-computer interaction are the two main contributions. First, it increases understanding of personalization in user-agent interaction. Second, our approach enhances a personal agent´s capabilities since it enables developers to build personal agents that will certainly gain higher acceptance among users than traditional personal agents because they take into account the user´s interaction and interruption preferences. Thus, to succeed, personal agents should learn how to interact properly with each user in different contexts and how to give them assistance without hindering their work