Title :
Customer Service Says the Darnedest Things
Author_Institution :
Contributing Editor
Abstract :
Contributing editor Paul F. Dubois takes a light-hearted look at how much computer science resembles customer service
Keywords :
Customer service; Databases; Guns; HTML; Keyboards; Magnetic heads; Mice; Optical receivers; Typesetting; Writing; Windows Vista; restructured text;
Journal_Title :
Computing in Science & Engineering
DOI :
10.1109/MCSE.2007.72
