Mining Task-Based Social Networks to Explore Collaboration in Software Teams

Suppose you´re a software team manager who´s responsible for delivering a software product by a specific date, and your team uses a code integration system (referred to as a build in IBM Rational Jazz and in this article) to integrate its work before delivery. When the build fails, your team needs to spend extra time diagnosing the integration issue and reworking code. As the manager, you suspect that your team failed to communicate about a code dependency, which broke the build. Your team needs to quickly disseminate information about its interdependent work to achieve a successful integration build. How can you understand your team´s communication? Social-network analysis can give you insight into the team´s communication patterns that might have caused the build´s failure.