• DocumentCode
    1060946
  • Title

    Quality--A Commitment by NYNEX

  • Author

    Ray, Gordon T.

  • Author_Institution
    NEC America, Inc., Melville, NY, USA
  • Volume
    4
  • Issue
    7
  • fYear
    1986
  • fDate
    10/1/1986 12:00:00 AM
  • Firstpage
    1021
  • Lastpage
    1023
  • Abstract
    At NYNEX quality is a workstyle-customers expect itregulators look for it-employees utilize it, and expect it from suppliers. As president John F. Kennedy once said, "We stand today on the edge of a new frontier, a frontier of unknown opportunities and perils, a frontier of unfulfilled hopes and threats." Divestiture of the Bell System carries with it all the markings of a frontier and, like it or not, this nation has embarked onto a monumental experiment unequaled in industrial history.
  • Keywords
    Communication system reliability; Quality assurance; Communication networks; Costs; Helium; History; Laboratories; Maintenance; Manufacturing industries; Quality management; Regulators; Telephony;
  • fLanguage
    English
  • Journal_Title
    Selected Areas in Communications, IEEE Journal on
  • Publisher
    ieee
  • ISSN
    0733-8716
  • Type

    jour

  • DOI
    10.1109/JSAC.1986.1146442
  • Filename
    1146442