DocumentCode
1060946
Title
Quality--A Commitment by NYNEX
Author
Ray, Gordon T.
Author_Institution
NEC America, Inc., Melville, NY, USA
Volume
4
Issue
7
fYear
1986
fDate
10/1/1986 12:00:00 AM
Firstpage
1021
Lastpage
1023
Abstract
At NYNEX quality is a workstyle-customers expect itregulators look for it-employees utilize it, and expect it from suppliers. As president John F. Kennedy once said, "We stand today on the edge of a new frontier, a frontier of unknown opportunities and perils, a frontier of unfulfilled hopes and threats." Divestiture of the Bell System carries with it all the markings of a frontier and, like it or not, this nation has embarked onto a monumental experiment unequaled in industrial history.
Keywords
Communication system reliability; Quality assurance; Communication networks; Costs; Helium; History; Laboratories; Maintenance; Manufacturing industries; Quality management; Regulators; Telephony;
fLanguage
English
Journal_Title
Selected Areas in Communications, IEEE Journal on
Publisher
ieee
ISSN
0733-8716
Type
jour
DOI
10.1109/JSAC.1986.1146442
Filename
1146442
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