Title :
A discussion of modes and motives for usability evaluation
Author :
Grice, Roger A. ; Ridgway, Lenore S.
Author_Institution :
IBM, Kingston, NY, USA
fDate :
12/1/1989 12:00:00 AM
Abstract :
The evaluation purposes that can be served at various stages in the development of a document are analyzed. Three testing modes-exploring, verifying, and comparing-are discussed, and their use with various forms of evaluation and feedback modes is examined. The generalization of evaluation findings and the need to make evaluation an integral part of document development are discussed
Keywords :
human factors; system documentation; technical presentation; comparing; document development; evaluation; exploring; feedback modes; modes; motives; testing modes; usability evaluation; verifying; Communications Society; Documentation; Educational institutions; Electrical engineering; Feedback; Information management; Laboratories; Professional communication; Testing; Usability;
Journal_Title :
Professional Communication, IEEE Transactions on
