Title :
Build a Smarter Government, Build a Smarter Federal IT Operation
Author_Institution :
North Carolina State Univ., Raleigh, NC
Abstract :
Inspired by President Obama\´s call for "change we need" to "build a smart federal government," this article offers one man\´s viewpoint on how to build a better federal IT operation. The core change we need to make is to move from the current culture of long in management and short in IT technical expertise to the paradigm of long in IT technical expertise and short in management.
Keywords :
DP management; government data processing; IT service management; IT technical expertise; cultural change; smart federal IT operation; smart federal government; Best practices; Councils; Cultural differences; Identity management systems; Information management; Management training; Monitoring; Procurement; Technology management; US Government; IT professional; leveraging; management; smart IT operation;
Journal_Title :
IT Professional
DOI :
10.1109/MITP.2009.3