DocumentCode
1091871
Title
The innovation process: interpreting customer requirements
Author
Adler, Terry R.
Volume
9
Issue
6
fYear
1994
fDate
6/1/1994 12:00:00 AM
Firstpage
17
Lastpage
25
Abstract
In this article we argue that the interpreter role serves an important function in the innovation of new products and processes. In our survey of over 1000 United States Air Force engineers and project managers, we found that translating customer requirements into specification and statement of work form is one of the most difficult tasks to do in a program office. In analyzing the reasons for this difficulty, we address possible concerns about the nature of the requirement´s definition process.<>
Keywords
aerospace industry; project engineering; project management; systems engineering; Air Force engineers; United States; customer requirements; education; innovation process; project managers; requirement´s definition; specification; training; Aerospace engineering; Automobiles; Automotive engineering; Engineering management; Innovation management; Logistics; Military standards; Project management; Systems engineering and theory; Technological innovation;
fLanguage
English
Journal_Title
Aerospace and Electronic Systems Magazine, IEEE
Publisher
ieee
ISSN
0885-8985
Type
jour
DOI
10.1109/62.286788
Filename
286788
Link To Document