Abstract :
An approach that provides a process model, repository, and structured planning to transform data into meaningful management tasks helps organizations achieve the elusive goal of continuous process improvement. The approach was used in enhancing maintenance processes in a software house that develops banking systems.<>
Keywords :
DP management; bank data processing; software houses; software maintenance; software reusability; banking systems; continuous process improvement; data repository; data reuse; maintenance processes; management tasks; process model; software house; structured planning; Banking; Data analysis; Electric breakdown; History; Length measurement; Process planning; Production; Project management; Software maintenance; Volume measurement;