Abstract :
This article focuses on three essential ingredients that managers should consider carefully when implementing a learning programme for their team: developing the programme; selecting a training partner; and employing a wider range of learning. The traditional view of learning through attending carefully selected training courses needs to be supported by learning about and adapting to the ever-changing organisation and the people with whom one works. This mix of classroom and organisational approaches, when combined with a carefully selected education and training provider, delivers dramatic results by instilling within the team a competitive edge, a feeling of ownership and a desire to better meet customer needs. All of this leads to greater productivity, efficiency and, ultimately, financial rewards.
