Managing document scanner development at PFU

A document scanner is a device to convert paper documents into digital format. In corporate activities, the digitization of paper documents is an effective way for quick information search, reduction of storage space and transportation cost, and business continuity in case of disaster. Today, more and more people are utilizing document scanners in business worldwide. In addition, the number of individual users who digitize their own books has been increasing as mobile devices (e.g. tablets) become popular. PFU Ltd. has been engaging in the development of scanners for more than 30 years. In order to satisfy the ever changing user and business needs, we are constantly improving the core technology of scanner - paper feeding and control system. As a result, we hold the top market share in the document scanner market in the world. In other words, "ScanSnap" is now the most popular scanner for personal use worldwide. This paper describes our development concept, market creation and our efforts to upgrade the functions of the scanner which has led to establishing the core competence of the business.