Title :
Making IT outsourcing work for smaller enterprises
Author :
Pistole, Linda L. ; Bragg, A.W.
Author_Institution :
North Carolina State Univ., USA
Abstract :
Small and midsize enterprises - those with fewer than 100 employees - make up 95 percent of all US companies, and they collectively employ more than a third of the country´s workforce. For companies of this size - and for regional and branch offices of large companies - deciding whether to outsource IT services can be a daunting task. Does IT outsourcing make sense for smaller firms? Done wisely, it can lower costs, focus in-house staff and eliminate wasted capacity.
Keywords :
outsourcing; small-to-medium enterprises; IT outsourcing; midsize enterprises; small enterprises; Asset management; Companies; Costs; Energy management; Hair; Inventory management; Local area networks; Network servers; Outsourcing; World Wide Web; Cisco; IP telephony; IT departments; Nortel; PBX; collaborative communications; corporate telcom budgets; flexibility; network infrastructure; plain old telephone system (POTS); reliable network; teleconferencing; telephony; unified communication; voice over IP (VoIP); voice traffic;
Journal_Title :
IT Professional
DOI :
10.1109/MITP.2005.92