Approaches to economy and productivity

Technological achievements in the electricity-supply distribution industry have been dominant in the past and may well influence the future, but the climate today is right for a direct contribution by management and labour, and there is a large field of endeavour awaiting development. Developments in organisation and in labour utilisation would have a major effect on the industry; to be successful, major changes involving labour must be introduced at the right time, depending in varying degrees on development of management techniques and on the climate of opinion both inside and outside the industry. The introduction of work study and a very different tempo of life, which might have been unthinkable a few years ago, are readily being adopted today, and the spirit with which changes are now accepted is most encouraging and underlines the importance of human relations.