DocumentCode
1165152
Title
The goal of synchronised demand [global manufacturing growth]
Author
Columbus, Louis
Volume
84
Issue
4
fYear
2005
Firstpage
32
Lastpage
35
Abstract
The intent of this article is to illustrate through research and results attained in three major findings of what is working for global manufacturers focused on synchronizing their demand for competitive advantage. The first finding explored is how global manufacturers are synchronizing demand for their products through integrating their customer-facing systems, order capture, order management, fulfillment and service systems. The second finding explores the approaches taken by companies to integrate these systems with their ERP and production scheduling systems to achieve transparency in the production process on a global scale. The third finding underscores the fact that the world´s best manufacturing companies are making their production processes transparent on a global scale, giving them the option of turning special projects that may have been marginally profitable in the past.
Keywords
customer satisfaction; customer services; enterprise resource planning; globalisation; manufacturing industries; order processing; scheduling; ERP; customer-facing systems; enterprise resource planning; global manufacturing growth; order capture; order management; production scheduling systems; service systems; synchronised demand;
fLanguage
English
Journal_Title
Manufacturing Engineer
Publisher
iet
ISSN
0956-9944
Type
jour
DOI
10.1049/me:20050405
Filename
1508020
Link To Document