Title :
A Canadian customer survey to assess power system reliability worth
Author :
Tollefson, G. ; Billinton, R. ; Wacker, G. ; Chan, E. ; Aweya, J.
Author_Institution :
Power Syst. Res. Group, Saskatchewan Univ., Saskatoon, Sask., Canada
fDate :
2/1/1994 12:00:00 AM
Abstract :
A common approach used in quantifying the worth or benefit of electric service reliability is to estimate the customer costs (monetary losses) associated with power interruptions. Customer surveys are often used to determine interruption costs. The IEEE Power Systems Research Group has conducted surveys of Canadian electric utility customers in the residential, commercial and industrial sectors. These surveys were sponsored by the Natural Sciences and Engineering Research Council and seven participating utilities. This paper presents the overall results of these surveys with emphasis on the cost results
Keywords :
economics; power system reliability; Canada; IEEE Power Systems Research Group; commercial sector; customer costs estimation; customer survey; electric service reliability; industrial sector; monetary losses; power interruption costs; power system reliability worth; residential sector; Costs; Councils; Electricity supply industry; Environmental economics; Industrial power systems; Power engineering and energy; Power generation economics; Power industry; Power system analysis computing; Power system reliability;
Journal_Title :
Power Systems, IEEE Transactions on
