Title :
Ten challenges for making automation a "team player" in joint human-agent activity
Author :
Klien, G. ; Woods, David D. ; Bradshaw, Jeffrey M. ; Hoffman, Robert R. ; Feltovich, Paul J.
Abstract :
We propose 10 challenges for making automation components into effective "team players" when they interact with people in significant ways. Our analysis is based on some of the principles of human-centered computing that we have developed individually and jointly over the years, and is adapted from a more comprehensive examination of common ground and coordination.
Keywords :
cognition; human computer interaction; human factors; multi-agent systems; team working; automation components; human-centered computing; joint human-agent activity; team player; Automation; Cognition; Delay; Displays; Electric breakdown; Humans; Intelligent agent; Systems engineering and theory; Teamwork; Technology management; automation; human-agent activity; joint activity;
Journal_Title :
Intelligent Systems, IEEE
DOI :
10.1109/MIS.2004.74
