Title :
Network reliability design techniques to improve customer satisfaction
Author :
Taka, Masahiro ; Abe, Takeo
Author_Institution :
NTT, Tokyo, Japan
Abstract :
NTT has developed network design techniques including reliability measures, specifications, and design methodologies to improve customer satisfaction with the reliability of telecommunication services.<>
Keywords :
reliability; subscriber loops; telecommunication networks; NTT; customer satisfaction; design methodologies; network design techniques; reliability measures; specifications; telecommunication services; B-ISDN; Computer errors; Customer satisfaction; Design methodology; Frequency measurement; Reliability engineering; Switching systems; Telecommunication network reliability; Telecommunication services; Telecommunication switching;
Journal_Title :
Communications Magazine, IEEE
