A Practical Management and Engineering Approach to Offshore Collaboration

Firms developing or maintaining software products can´t ignore global software development´s impact. Managing multiple simultaneous projects and production support with a global staff over the last several years has also made us aware of traps to avoid. The global software development model provides a tactical approach for companies pursuing or planning to expand into offshore development. We present a practitioner´s view of our model for offshore development and insights into our management and engineering techniques, which can be replicated in other environments. This article adds to the existing literature by providing a structural framework and the guidelines necessary to maintain the quality of offshore engagements