Title :
PEARL: An interactive visual analytic tool for understanding personal emotion style derived from social media
Author :
Jian Zhao ; Liang Gou ; Fei Wang ; Zhou, Michelle
Abstract :
Hundreds of millions of people leave digital footprints on social media (e.g., Twitter and Facebook). Such data not only disclose a person´s demographics and opinions, but also reveal one´s emotional style. Emotional style captures a person´s patterns of emotions over time, including his overall emotional volatility and resilience. Understanding one´s emotional style can provide great benefits for both individuals and businesses alike, including the support of self-reflection and delivery of individualized customer care. We present PEARL, a timeline-based visual analytic tool that allows users to interactively discover and examine a person´s emotional style derived from this person´s social media text. Compared to other visual text analytic systems, our work offers three unique contributions. First, it supports multi-dimensional emotion analysis from social media text to automatically detect a person´s expressed emotions at different time points and summarize those emotions to reveal the person´s emotional style. Second, it effectively visualizes complex, multi-dimensional emotion analysis results to create a visual emotional profile of an individual, which helps users browse and interpret one´s emotional style. Third, it supports rich visual interactions that allow users to interactively explore and validate emotion analysis results. We have evaluated our work extensively through a series of studies. The results demonstrate the effectiveness of our tool both in emotion analysis from social media and in support of interactive visualization of the emotion analysis results.
Keywords :
behavioural sciences computing; data analysis; data visualisation; social networking (online); text analysis; PEARL; digital footprints; emotional resilience; emotional volatility; individualized customer care; interactive visual analytic tool; interactive visualization; multidimensional emotion analysis; person demographics; person opinions; personal emotion style; rich visual interactions; social media text; timeline-based visual analytic tool; visual text analytic systems; Analytical models; Computational modeling; Engines; Media; Mood; Resilience; Visualization; Personal emotion analytics; Twitter; affective and mood modeling; information visualization; social media text;
Conference_Titel :
Visual Analytics Science and Technology (VAST), 2014 IEEE Conference on
Conference_Location :
Paris
DOI :
10.1109/VAST.2014.7042496