Title :
Minimizing ecological gaps in interface design
Author :
Thomas, Juhn C. ; Kellogg, Wendy A.
Author_Institution :
Nynex Artificial Intelligence Lab., White Plains, NY, USA
Abstract :
The authors explore what they call an ecological gap between what is observed during interface evaluation in a laboratory and what happens when the interface is used in the real world. They look at the gap as it relates to users, tasks, systems, and the real-world context. They propose specific techniques to be used at different phases of development for evaluation and tuning the interfaces in a real-world context.<>
Keywords :
user interfaces; ecological gaps; interface design; interface evaluation; real-world context; specific techniques; systems; tasks; Artificial intelligence; Computer interfaces; Disk drives; Human factors; Laboratories; Logic; Psychology; Software testing; System testing; Usability;
Journal_Title :
Software, IEEE