Title :
Information Seeking Can Be Social
Author_Institution :
Palo Alto Research Center
fDate :
3/1/2009 12:00:00 AM
Abstract :
For reasons ranging from obligation to curiosity, users have a strong inclination to seek information from others during the search process. Search systems using statistical analytics over traces left behind by others can help support the search experience.
Keywords :
information retrieval; information retrieval systems; social networking (online); information seeking; search process; search systems; statistical analytics; Databases; Discussion forums; Electronic mail; Feedback; Monitoring; Packaging; Programming profession; Search engines; Social network services; Software packages; Web 2.0; human-computer interaction; information-seeking support systems; social computing;
