Author :
Klein, Gary ; Ross, Karol G. ; Moon, Brian M. ; Klein, Devorah E. ; Hoffman, Robert R. ; Hollnagel, Erik
Author_Institution :
Klein Associates, Fairborn, OH, USA
Abstract :
If we engineer complex cognitive systems on the basis of mistaken or inappropriate view´s of cognition, we can wind up designing systems that degrade performance rather than improve it. The results stemming from the application of any cognitive systems engineering methodology will be incomplete unless they include a description of the cognition that is needed to accomplish the work. The concept of macrocognition is a way of describing cognitive work as it naturally occurs.
Keywords :
cognitive systems; cognitive systems; macrocognition; Cognition; Decision making; Educational institutions; Emergent phenomena; Humans; Information processing; Laboratories; Pressure control; Psychology; Uncertainty;
Journal_Title :
Intelligent Systems, IEEE
DOI :
10.1109/MIS.2003.1200735
