IT-Enabled Business Innovation [Guest editors´ introduction]

To qualify as truly innovative, new IT applications must successfully achieve customer value cocreation, adoption, and acceptance. Without this, a new technology isn´t an innovation; it´s just a failed product or service that didn´t gain traction. We´re now well into an era in which significant competitive advantage is achievable from IT-enabled business innovation. This special issue was conceived as a vehicle for understanding some of today´s issues and for looking at opportunities for tomorrow. The authors´ contributions in all the articles have implications for IT-enabled innovations that go beyond the immediate application settings on which they report. A video discussing emerging service innovations is available at http://youtu.be/4xBRfWt20-I.