Abstract :
When those of us working for Boeing´s Space Transportation Systems organization succeeded in transforming the ad hoc, chaotic development environment into a smooth-running, process-driven environment, a major culture change occurred. Originally, in making this transition, we expected increased quality, reduced cycle time, and improved productivity. However, we achieved an important extra benefit-a significant increase in employee satisfaction. The author looks at this transformation
Keywords :
software development management; software process improvement; cycle time; development environment; employee satisfaction; process-driven environment; productivity; quality; Capability maturity model; Chaos; Coordinate measuring machines; Delay effects; Logic; Productivity; Scheduling; Sociotechnical systems; Software engineering; Transportation;
