Title :
Better, more cost-effective intake interviews
Author :
Warren, James R.
Author_Institution :
Sch. of Comput. & Inf. Sci., Univ. of South Australia, The Levels, SA, Australia
Abstract :
The Patient Interview Support Application (PISA) combines natural-language processing with a knowledge base to let clerks conduct medical intake interviews, rather than physicians or triage nurses. More complete medical records result, leading to improved physician-patient interaction and more cost-effective care
Keywords :
health care; medical administrative data processing; medical expert systems; natural languages; PISA; Patient Interview Support Application; clerks; cost-effective care; knowledge base; medical intake interviews; medical records; natural-language processing; physician-patient interaction; Artificial intelligence; Clinical diagnosis; Deductive databases; Diagnostic expert systems; Inference algorithms; Insurance; Intelligent systems; Keyboards; Medical diagnostic imaging; Physics computing;
Journal_Title :
Intelligent Systems and their Applications, IEEE
DOI :
10.1109/5254.653223
