• DocumentCode
    1260268
  • Title

    A lightweight framework for cross-application user monitoring

  • Author

    Fenstermacher, Kurt D. ; Ginsburg, Mark

  • Author_Institution
    Hoffman E-Commerce Lab., Arizona Univ., USA
  • Volume
    35
  • Issue
    3
  • fYear
    2002
  • fDate
    3/1/2002 12:00:00 AM
  • Firstpage
    51
  • Lastpage
    59
  • Abstract
    The human-computer interaction community has often focused on the face applications present to the user. The authors present a new framework that monitors higher-level events to learn how people access, create, and modify information rather than how they use applications. By associating information sources with tasks and processes and monitoring user actions, the system can offer task-specific help
  • Keywords
    groupware; man-machine systems; monitoring; user interface management systems; cross application user monitoring; group work analysis; human-computer interaction; information access; information resource management; task-specific help; user behavior monitoring; Application software; Computerized monitoring; Human computer interaction; Information analysis; Information resources; Mice; Presses; Subscriptions; TV; User interfaces;
  • fLanguage
    English
  • Journal_Title
    Computer
  • Publisher
    ieee
  • ISSN
    0018-9162
  • Type

    jour

  • DOI
    10.1109/2.989930
  • Filename
    989930
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1260268