Title :
Relationship between consumer innovativeness and internet banking acceptance
Author :
Zhang Rui-jin ; Li Guo-xin ; Sun Ze-zhou
Author_Institution :
Sch. of Manage., Harbin Inst. of Technol., Harbin, China
Abstract :
This paper built an influence relationship model between consumer innovativeness and Internet banking acceptance. Data was collected from both online and offline questionnaires. On the basis of relevant research, we take consumer innovativeness as a dual- dimensional structure which includes cognitive innovativeness (CI) and sensory innovativeness (SI), and take Internet banking information searching (IBIS) and Internet banking actual utilization (IBAU) as the two dimensions of Internet banking acceptance. Meanwhile, this paper takes the effect which is provided by consumers´ perceived innovative features of Internet banking into research.
Keywords :
Internet; bank data processing; cognition; human factors; CI; IBAU; IBIS; Internet banking acceptance dimensions; Internet banking actual utilization; Internet banking information searching; SI; cognitive innovativeness; consumer innovativeness; consumer perceived innovative features; data collection; dual-dimensional structure; influence relationship model; offline questionnaires; online questionnaires; sensory innovativeness; Banking; Complexity theory; Correlation; Internet; Online banking; Reliability; Technological innovation; cognitive innovativeness; consumer innovativeness; internet banking acceptance; sensory innovativeness;
Conference_Titel :
Management Science & Engineering (ICMSE), 2014 International Conference on
Conference_Location :
Helsinki
Print_ISBN :
978-1-4799-5375-2
DOI :
10.1109/ICMSE.2014.6930245