DocumentCode
126996
Title
Relationship between consumer innovativeness and internet banking acceptance
Author
Zhang Rui-jin ; Li Guo-xin ; Sun Ze-zhou
Author_Institution
Sch. of Manage., Harbin Inst. of Technol., Harbin, China
fYear
2014
fDate
17-19 Aug. 2014
Firstpage
308
Lastpage
314
Abstract
This paper built an influence relationship model between consumer innovativeness and Internet banking acceptance. Data was collected from both online and offline questionnaires. On the basis of relevant research, we take consumer innovativeness as a dual- dimensional structure which includes cognitive innovativeness (CI) and sensory innovativeness (SI), and take Internet banking information searching (IBIS) and Internet banking actual utilization (IBAU) as the two dimensions of Internet banking acceptance. Meanwhile, this paper takes the effect which is provided by consumers´ perceived innovative features of Internet banking into research.
Keywords
Internet; bank data processing; cognition; human factors; CI; IBAU; IBIS; Internet banking acceptance dimensions; Internet banking actual utilization; Internet banking information searching; SI; cognitive innovativeness; consumer innovativeness; consumer perceived innovative features; data collection; dual-dimensional structure; influence relationship model; offline questionnaires; online questionnaires; sensory innovativeness; Banking; Complexity theory; Correlation; Internet; Online banking; Reliability; Technological innovation; cognitive innovativeness; consumer innovativeness; internet banking acceptance; sensory innovativeness;
fLanguage
English
Publisher
ieee
Conference_Titel
Management Science & Engineering (ICMSE), 2014 International Conference on
Conference_Location
Helsinki
Print_ISBN
978-1-4799-5375-2
Type
conf
DOI
10.1109/ICMSE.2014.6930245
Filename
6930245
Link To Document