• DocumentCode
    126996
  • Title

    Relationship between consumer innovativeness and internet banking acceptance

  • Author

    Zhang Rui-jin ; Li Guo-xin ; Sun Ze-zhou

  • Author_Institution
    Sch. of Manage., Harbin Inst. of Technol., Harbin, China
  • fYear
    2014
  • fDate
    17-19 Aug. 2014
  • Firstpage
    308
  • Lastpage
    314
  • Abstract
    This paper built an influence relationship model between consumer innovativeness and Internet banking acceptance. Data was collected from both online and offline questionnaires. On the basis of relevant research, we take consumer innovativeness as a dual- dimensional structure which includes cognitive innovativeness (CI) and sensory innovativeness (SI), and take Internet banking information searching (IBIS) and Internet banking actual utilization (IBAU) as the two dimensions of Internet banking acceptance. Meanwhile, this paper takes the effect which is provided by consumers´ perceived innovative features of Internet banking into research.
  • Keywords
    Internet; bank data processing; cognition; human factors; CI; IBAU; IBIS; Internet banking acceptance dimensions; Internet banking actual utilization; Internet banking information searching; SI; cognitive innovativeness; consumer innovativeness; consumer perceived innovative features; data collection; dual-dimensional structure; influence relationship model; offline questionnaires; online questionnaires; sensory innovativeness; Banking; Complexity theory; Correlation; Internet; Online banking; Reliability; Technological innovation; cognitive innovativeness; consumer innovativeness; internet banking acceptance; sensory innovativeness;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Management Science & Engineering (ICMSE), 2014 International Conference on
  • Conference_Location
    Helsinki
  • Print_ISBN
    978-1-4799-5375-2
  • Type

    conf

  • DOI
    10.1109/ICMSE.2014.6930245
  • Filename
    6930245