Abstract :
HAVE you ever wondered why your prestigious project failed, although you had all the required technical skills available from all the departments of your entire company? The main reason might have been because people did not talk to each other in the same language, actually or figuratively speaking. Or don´t you understand why your sales team promises delivery of a shipment, that your manufacturing team never ever can fulfill on time, even if they work overtime 24/7 for the next week?