Title :
Social Networking in Knowledge Management
Author :
Anderson, Stephen ; Mohan, Kannan
Abstract :
Can enterprises use Web 2.0 technologies to improve the output of knowledge workers? A study of four knowledge-intensive firms offers insight into their use of social networking for knowledge management and the challenges it presents.
Keywords :
Internet; knowledge management; social networking (online); Web 2.0 technologies; knowledge intensive firms; knowledge management; social networking; Enterprise resource planning; Internet; Knowledge management; Social network services; Web and internet services; Web design; Keywords: Knowledge management; community; information technology; social networking;
Journal_Title :
IT Professional
DOI :
10.1109/MITP.2011.68
