Title :
Social Impact of Information System Failures
Author_Institution :
Univ. of Tokyo, Tokyo, Japan
fDate :
6/1/2009 12:00:00 AM
Abstract :
The social impact of information systems becomes visible when serious system failures occur. A case of mistyping in entering a stock order by Mizuho Securities and the following lawsuit between Mizuho and the Tokyo Stock Exchange sheds light on the critical role of software in society.
Keywords :
information systems; stock markets; system recovery; Tokyo stock exchange; information system failure; stock order; Aggregates; Books; Humans; Information systems; Product liability; Software engineering; Software testing; Stock markets; Subcontracting; Tail; Computers and society; Computing milieux; Database management; Ethics; Information technology and systems; Software engineering;
DOI :
10.1109/MC.2009.199
