Title :
Tying knowledge to action with kMail
Author :
Schwartz, David G. ; Te´eni, Dov
Author_Institution :
Bar-Ilan Univ., Ramat-Gan, Israel
Abstract :
The paper discusses the kMail system which integrates e-mail with organizational memories to deliver knowledge across the Internet in a timely relevant manner. kMail operates by providing context through metaknowledge-based memory-concept associations and by determining the appropriate memory items through the creation of OM views
Keywords :
Internet; business communication; business data processing; electronic mail; office automation; Internet; e-mail; kMail system; memory-concept associations; metaknowledge; organizational memories; Crisis management; Databases; Electronic mail; Indexing; Knowledge acquisition; Knowledge management; Software systems; Web and internet services;
Journal_Title :
Intelligent Systems and their Applications, IEEE
DOI :
10.1109/5254.846283
