A new way of managing: Studies comparing U.S. companies with others suggest that U.S. management has failed to grasp that traditional incentives will not motivate an educated work force

Technology is changing the entire work place, particularly those parts most subject to international competition and to demands for greater productivity and better products an d services. Industrialized countries are shifting from what I call the bureaucratic-industrial system t o a new ¿technoservice¿ system.